Campaign Strategy and Planning
We develop an email marketing strategy built around your customer base, your services and your business goals, with a clear calendar of campaigns planned throughout the year.
Email · SMS · Push Notifications · UK
Keep Your Customers
Coming Back. Every Single Time.
We design and deliver personalised email, SMS and push notification campaigns that re engage your customers, promote your offers and build the kind of loyalty that keeps your revenue growing without constantly chasing new business.
Book a Free Consultation
Email marketing campaigns
SMS & push notifications
Automated retention sequences
Retention Marketing
Retention Marketing That
Retention Marketing That
Works While You Work
Attracting a new customer costs significantly more than keeping an existing one. Yet most service businesses invest all their marketing budget into acquisition and very little into retention. BestatServices flips that balance. Our email, SMS and push notification campaigns are designed to keep your existing customers engaged, informed and coming back regularly. From automated welcome sequences and birthday offers to re-engagement campaigns for lapsed clients and promotional pushes for quiet periods, we handle every touchpoint in your customer communication so no opportunity to build loyalty is ever missed.
Email Marketing
Personalised Emails That
Personalised Emails That
Drive Real Action
Personalised Email Design
We design professional, branded email templates that reflect your business identity and are optimised for every device, ensuring your communications always look polished and credible.
Automated Welcome Sequences
Every new customer receives a carefully crafted welcome sequence that introduces your business, sets expectations and encourages their first or next booking automatically.
Re-Engagement Campaigns
We identify customers who have not visited or booked in a while and send targeted re-engagement campaigns with compelling offers designed to bring them back before they are lost for good.
Promotional and Seasonal Campaigns
We plan and deliver email campaigns around key dates, seasonal promotions and special offers to drive bookings during quieter periods and maximise revenue at peak times.
Birthday and Anniversary Offers
We send personalised birthday and anniversary emails with exclusive offers to make your customers feel valued and give them a reason to book around their most important dates.
SMS Marketing
Direct, Immediate and
Direct, Immediate and
Impossible to Ignore
Promotional SMS Campaigns
We send targeted SMS campaigns to your customer base promoting special offers, last minute availability and time sensitive deals that generate immediate responses and bookings.
Appointment and Order Reminders
We send automated SMS reminders before every appointment or order to reduce no shows, keep customers informed and save your team from making manual reminder calls.
Re-Engagement SMS
We reach out to lapsed customers with personalised SMS messages and exclusive offers that give them a compelling reason to return to your business.
Post Visit Follow Ups
We send automated follow up messages after every visit thanking customers for their business, inviting them to leave a review and encouraging their next booking.
App Push Notifications
Reach Your Customers Instantly Through
Reach Your Customers Instantly Through
Your Branded App
Promotional Push Notifications
We send targeted push notifications through your branded mobile app to promote special offers, seasonal deals and new services directly to your customers most engaged audience.
Booking and Order Updates
We keep customers informed at every stage of their booking or order with automated push notifications that reduce inbound enquiries and improve the overall customer experience.
Loyalty and Reward Notifications
We notify customers when they reach loyalty milestones, earn rewards or unlock exclusive offers, giving them a reason to keep engaging with your app and your business.
Re-Engagement Push Campaigns
We identify customers who have not opened your app in a while and send targeted push notifications with personalised offers designed to bring them back into your business.
Impact
The Business Impact You
The Business Impact You
Will Actually See
£36
Return for every £1 spent on email
one of the highest-performing marketing channels
0
SMS open rate
vs ~20% for email — the most direct channel
4x
Higher engagement via push notifications
branded app push vs standard email campaigns
Industries
Built for Every Service
Built for Every Service
Industry Across the UK
Whether you run a laundry and dry cleaning business, a beauty salon, a restaurant, a field service company or a wellness practice anywhere in the UK, email, SMS and push notification marketing gives you a consistent and cost effective way to stay connected with your customers, reward their loyalty and keep your appointment book full without relying entirely on new customer acquisition.
Laundry & Dry Cleaning
Beauty Salons
Restaurants
Field Services
Wellness & Health
And more…
What retention marketing does for you
- Keeps existing customers coming back
- Fills quiet periods with targeted promotions
- Wins back lapsed clients automatically
- Reduces reliance on new customer acquisition
Get Started
Ready to Turn Your Existing Customers
Ready to Turn Your Existing Customers
Into Your Most Reliable Revenue?
Book a free consultation and our marketing team will review your current customer communication, identify the gaps in your retention strategy and show you exactly how we will keep your customers engaged and coming back.
Book a Free ConsultationFree consultation · No obligation · UK marketing team