Scheduling
& Dispatch
Manage appointments, jobs, and delivery routes effortlessly. Real-time visibility, automated assignment, and intelligent routing β all under your brand β to keep every team member moving efficiently.
Six Ways Scheduling & Dispatch Drives Efficiency
From real-time visibility across all teams to AI-powered route optimisation β every capability is designed to eliminate wasted time and keep your service delivery running at its best.
View and manage all appointments, jobs, or routes from a single dashboard. Updates sync instantly across web, mobile apps, and customer interfaces for complete accuracy at all times.
Assign tasks to available staff or drivers based on skills, location, and workload. Automation streamlines allocation and eliminates the manual coordination that slows teams down.
Generate efficient delivery or service routes that minimise distance and time. Dynamic adjustments account for traffic, new jobs, or cancellations to maximise daily productivity.
Provide branded interfaces for team members to access schedules and for customers to view statuses. Consistent branding maintained throughout all internal and external interactions.
Configure buffer times, service durations, recurring jobs, and priority rules tailored to your specific industry requirements for precise, reliable scheduling control every day.
Send automated alerts to staff and customers for assignments, changes, or estimated arrivals. Enhances communication and significantly reduces missed commitments across your teams.
From Setup to
From Setup to Optimised Routes in Minutes
Six steps from initial configuration to a fully live, automated dispatch operation β with intelligent routing adjusting in real time as jobs are added or changed throughout the day.
Set up staff, vehicles, availability zones, and service types in the centralised dashboard.
Add manual jobs or sync automatically from online bookings and customer orders in real time.
System assigns and optimises based on rules, location, and live availability β no manual input needed.
Calculate and display efficient paths with turn-by-turn directions for all drivers and technicians.
Staff mark progress via mobile apps, triggering automatic customer notifications at each milestone.
Monitor performance, reassign jobs as needed, and analyse completed jobs from the central overview.
Built for Every Service Operation
Optimise driver routes for pickups and deliveries, track vehicle loads, and update order statuses in real time throughout the day.
Manage table assignments, staff shifts, and reservation overlaps for smooth, conflict-free service flow across your venue.
Dispatch technicians with GPS routing, detailed job briefs, and on-site checklists for faster, more consistent resolution.
Coordinate stylist calendars, manage walk-ins and gaps, and balance workloads intelligently across multiple chairs or locations.
Schedule individual or group sessions, assign the right practitioners, and handle recurring client plans with full visibility.
Seamlessly Connected
Across Your Platform
Less Chaos,
More Jobs Done
Explore Scheduling & Dispatch in a demo and discover how it can dramatically improve efficiency, on-time rates, and service quality across your entire operation.