Complete Client Profiles
Every customer has a detailed profile capturing contact info, booking history, purchase records, preferences and notes. Your team has everything they need before a customer even walks through the door.
Know Your Customers Better.
Serve Them Better. Keep Them Longer.
Our customer management and CRM tools give you a complete picture of every client so your team can deliver personalised service that builds loyalty and drives long term revenue.
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Complete client profiles
Automated follow-ups
Loyalty tracking built-in
The CRM
A Smarter Way to Manage
A Smarter Way to Manage
Every Customer Relationship
Losing track of customer preferences, purchase history or outstanding follow ups costs your business repeat revenue every single day. BestatServices gives you a centralised CRM built directly into your branded platform so every customer interaction, from their first booking to their most recent purchase, is recorded, accessible and actionable. Your team spends less time searching for information and more time delivering the kind of personalised service that keeps customers coming back.
Capabilities
Everything You Need to Manage
Everything You Need to Manage
and Grow Your Client Base
Purchase and Service History
See exactly what every customer has ordered, how often they visit and how much they spend. Use this data to personalise service, identify best clients and reward loyalty.
Self Service Customer Portal
Give your customers their own branded portal where they can view booking history, manage upcoming appointments, track orders and update their details without needing to contact your team.
Customer Segmentation
Group your customers by behaviour, spend, location or service type and use those segments to target the right people with the right offer at the right time.
Automated Follow Ups
Set up automated follow up messages triggered by customer behaviour — a thank you after a first visit, a reminder when they're overdue for a service, or a win-back message for lapsed clients.
Loyalty and Rewards Tracking
Track customer loyalty points, reward milestones and special offers directly within the CRM so your team always knows which customers deserve recognition and which need re-engaging.
Impact
The Business Impact You
The Business Impact You
Will Actually See
0
More customers retained year on year
businesses using a CRM
0
Increase in average customer spend
with personalised service
0
Fewer inbound customer enquiries
with self-service portals
Industries
Built for Every Service
Built for Every Service
Industry Across the UK
Whether you run a laundry and dry cleaning business, a beauty salon, a restaurant, a field service company or a wellness practice anywhere in the UK, our customer management and CRM tools give you everything you need to understand your clients, personalise their experience and build the kind of loyalty that keeps your business growing without constantly chasing new customers.
Laundry & Dry Cleaning
Beauty Salons
Restaurants
Field Services
Wellness & Health
And more…
What changes when you use the CRM
- Stop losing repeat customers to forgetfulness
- Personalise every interaction automatically
- Win back lapsed clients without manual outreach
- Reduce enquiries with self-service portals
Get Started
Ready to Build Stronger
Ready to Build Stronger
Customer Relationships?
Join thousands of UK service businesses using BestatServices to manage their clients, personalise their service and grow their revenue through better customer relationships.
Book a Free DemoNo setup fees · No long-term contracts · UK support