Blog Detail

In 2026 busy people across the UK want simplicity when booking everyday services. Instead of searching separately for a cleaner, a dry cleaner pickup, a plumber for a leak, a salon appointment, or a gardener, many now turn to a single multi-service platform. One app or website handles it all: search by location, compare options, read reviews, book instantly, track progress, and pay securely.

This shift reflects a broader demand for convenience in a time-pressed world. A multi-service platform saves time, reduces app clutter, and often brings better deals or bundled offers. For consumers it feels modern and efficient. For businesses the picture is more complex: joining a shared marketplace gives visibility but comes with commissions, competition, and limited branding. Many smart providers are now choosing white-label alternatives like BestatServices to deliver the same all-in-one convenience under their own trusted name.

Why Consumers Love Multi-Service Platforms

1. One-Stop Convenience No need to juggle multiple apps or websites. A single search for “services near me” shows cleaning, laundry pickup, beauty, plumbing, electrical repairs, gardening, and more. Book everything from the same dashboard.

2. Time Savings and Speed Real-time availability, instant booking, automated reminders, and tracking make life easier. No phone tag during business hours. In busy cities like London or Manchester, this matters.

3. Transparent Pricing and Deals Upfront prices, promo codes, loyalty points, or bundled discounts (e.g., cleaning + laundry package) appear clearly. Many platforms offer first-time user offers or cashback.

4. Reviews and Trust in One Place Verified feedback across categories helps decide quickly. A high-rated cleaner and plumber on the same platform feel safer than separate searches.

5. Seamless Payments and Support One payment method, digital receipts, and centralised customer support reduce friction. Refunds or issues get handled faster.

These benefits explain the growing preference for multi-service platforms among UK consumers who value efficiency over single-specialist loyalty.

The Business Side: Opportunities and Challenges

For service providers, multi-service marketplaces offer quick customer access without building everything from scratch. New or small businesses gain instant visibility and bookings they might not attract alone.

But drawbacks are real:

• Commissions reduce profits (often 15–30%)

• Direct competition on the same platform

• Customer loyalty stays with the marketplace

• Limited branding and personal connection

• Less control over pricing, promotions, or communication

Many owners start on marketplaces for growth but later seek independence to keep more revenue and build stronger client relationships.

The Smarter Alternative: Your Own Branded Multi-Service Platform

In 2026 the most successful local businesses offer the multi-service convenience consumers crave without the marketplace downsides. BestatServices white-label SaaS lets you launch a fully branded all-in-one platform covering multiple services under your name.

You can combine verticals like BestatLaundry (pickup/delivery), BestatField (cleaning, plumbing, gardening, electrical, painting), BestatBeauty (salons, nails, massage), and more into one unified customer experience. Clients book everything through your branded website or app, see only your logo, and build loyalty directly with you.

Key advantages include:

• No commissions – keep 100% of revenue

• Full branding and customer data ownership

• Custom pricing, bundles, and exclusive deals

• Integrated tools: scheduling, technician/driver apps, route optimisation, POS, notifications, loyalty programs

• UK-focused with GDPR compliance and local payments

Businesses using this model report higher repeat rates, stronger word-of-mouth, and easier upselling (e.g., add laundry to a cleaning booking). It delivers the multi-service appeal customers love while keeping control and profits with you.

The Future of Service Booking in the UK

Consumers will keep preferring platforms that simplify life. Shared marketplaces will remain popular for discovery, but branded multi-service experiences win long-term loyalty and higher margins.

If you provide cleaning, laundry, beauty, plumbing, gardening, repairs, or similar services, consider whether a shared marketplace is the end goal or just a stepping stone. BestatServices lets you offer the convenience of a multi-service platform under your own trusted brand, turning one-time bookers into lifelong clients.

Ready to create your own all-in-one service platform? Book a demo with BestatServices today and see how you can give customers the multi-service experience they want while growing your business on your terms in 2026.